Introduction PartsPRO PLUS is CLARK’s complete parts and service documentation system for identifying CLARK OEM parts for CLARK’s entire product offer
Header Shopping Cart The current Shopping Cart name if you have a cart opened Model Truck Sales Model name. The sales model decal is normally l
Available Manuals * OPM Operators Manual * MAM Service Manual PTM Parts (THE I BOOK NUMBERS ARE NO LONGER USED – USE CUSTOM OR SPN WHEN PLACIN
** Custom Parts and Specific Part Number (SPN) Manuals; Must be ordered through Clark Online Intranet Services using CUSTOM or SPN as the publication
3.3.4 PIC Major Components The major components of the lift truck are displayed along with the component serial numbers when available. Double clicki
the Exclamation Marks (!) next to some of the part numbers. This indicates that the part number shown has been crossed to another part number or to a
Right clicking on any part number on the PIC will display the Part Information box showing any crosses that may be applicable to that part number. No
4 Quick Reference Index (QRI) The Quick Reference Index (QRI) is an index of all of the illustrations that document the standard truck. The QRI will
Double click on the thumbnail or an illustration from the list on the right to select the illustration. In the below example illustration 00-393 Engi
4.2 Prior Page and Next Page Buttons The Prior Page and Next Page buttons can be used when in the QRI to page forward and backward through the
Prior Page and Next Page buttons can be used when in the QRI to page forward and backward through the complete parts book
1 Machine Serial Numbers How to Read Them and Why Knowing what's behind the CLARK machine serial number will speed up identifying all parts and s
4.3 Hide/Show Thumbnails Tool Users can easily choose to hide or display the illustration thumbnails by clicking on the Hide and Show thumbnail button
4.4 Zoom In/Out Tool You can use the Zoom In button to get a close-up view of a part on the illustration or Zoom Out to see more of the page. Clicking
4.5 Zoom Rectangle Tool Zoom Rectangle is used to enlarge a desired portion of an illustration for ease of viewing. Click on the Rectangle Zoom butto
4.6 Magnify Glass The Magnifying Glass tool is used to enlarge a desired portion of an illustration for ease of viewing. Click on the Magnifying Glass
5 PartsPRO Plus Tool Bars There are several Tool Bars and information areas in the PartsPRO Plus program.
• The Main Tool Bar • Search Box (search for Key Number or Noun Name) • Program Information display • Help File button • Part Information Box
Back button The Back button will take you back one page at a time to your previous screens until tou are back to the main screen of PartsPRO Plus. P
To retrieve a serial number from this list, just select the Bookmark button, select your desired truck serial number and click Select. The PIC will b
either shopping carts or partslists that you have created, and then upload the lists into TotaLift for viewing availabilities, pricing, etc. Partslis
YELLOW to indicate the presents of a note. Click on the button to open the note for viewing, editing, deleting or printing of the note. The notes y
• ALPHA CAP SUF-The alpha, capacity and suffix portion of the truck serial number still identifies the truck Series, or family name but unlike curren
Manual Update Download button The Manual Update Download button can be used to check for new updates to the PartsPRO Plus system. PartsPRO Plus will
If you enter a Noun Name instead, and click the Search button. A window will open showing every Key Number associated with the truck serial number w
Right click on your desired key number to open the Part Information box to view the part number and any pertinent information on the part.
5.3 Program Information The PartsPRO Plus program information is shown at the bottom of the PartsPRO Plus window. • This information bar shows the P
6 Decoding Part Numbers There are several different ways to decode a part number. From an illustration (from a QRI or assembly breakdown) you simply c
7 Part Information Box The Part Information box (window) formation will notify the user of all additional parts information; such as parts crosses
Predecessor Part button The Predecessor button will be visible if the part number shown in the Part Information box is crossed from another part numb
TI Bulletin button The TI (Technical Information) button will be visible if the part number shown in the Part Information box has been crossed to a T
8 Advanced Search Selecting the Advanced Search button will open the window shown below. 8.1 Illustration Search The Illustration search funct
Once a key number has been assigned the key number will never change. Understanding the CLARK key number system is vital to identifying the correct pa
8.2 Serial Number Search The Serial Number Search is used to view or print the history of a particular key number to a series model of trucks. Thi
number links to the series. In the example below, we are searching on the 00.000 (engine) key number and PartsPRO Plus responds with a listing of all
8.3 Assembly Break Down The Assembly/Option/CER/Upright search is used to view the bill of material and corresponding illustrations for an assembly
8.4 CER Breakdown CERs are special Custom Engineering Releases, options, which have been engineered and have their own parts list or bill of material
8.5 CER Breakdown Some CERs are documented as Inserts. Inserts are viewed by entering the CER number in the illustration search function and clicki
8.6 Uprights Uprights have their own parts list or bill of material (BOM) and are not tied to the serial number of the truck except for being called
3.2 Accessing PICs The PICs from 1992 to present production are available in an electronic format; the user can look up the PIC by entering the sequen
8.7 Uprights Variable Parts Uprights and Lift cylinders are broken down as an assembly but most also include variable parts. Variable Parts are
8.8 Key number description The Key number description is used to look up a Key Number and identify the Key Number description. In the below example e
8.9 Part Information Search Part information search allows the user to quickly identify part information by entering a part number and pressin
8.10 Key Number in Illustration The key number in illustration search allows to the user to locate a key number on an illustration while the user is
8.11 Where Used A part number can be entered into the part number box and click OK or Enter to view a listing of any serial number range that this p
9 Shopping Cart A shopping Cart is provided for two reasons. This is a good tool to build a parts list for use as a quote for your customer and, in m
A window will momentarily open telling you the part number has been added to the cart. If you have not already opened a shopping cart and this is the
The user can also look up the PIC by entering the lot number only. Below is an example of the user entering the lot number and pressing the Enter key
The Overview window will open showing all of the past Shopping Carts. One of these carts can be selected or you can type in a name of a new Shopping
9.4 Creating a Quote It is very simple to create a Quote from the Partslist you have created by including the Header information, Pricing and addit
It is possible to enter as many Dealer Locations and Customers as you would like. Once added they same address information is used over and over agai
Select New to add your dealership location(s) and fill in the information boxes as shown below. Note that the Code box is only the naming of the file
The Customer files are loaded the same as the dealers. Hundreds of different customer locations can be entered over time. When you are ready to print
After you have selected (entered the dealer and customer information first if not located in the dropdown box), you can select the Order Types, Carri
The Shopping Cart window will now open. If you would like to print the Quote form (Shopping Cart) select the Print button. If you would prefer, the Qu
9.4.2 Adding a Line to the Quote To add a new line to the Quote, select the Add Line button at the bottom of the window and fill in the information
9.4.3 Adding Pricing to Parts If you want to add the customer’s pricing to the parts or other added lines in the quote, double click on the line or s
When the Quote is printed after the prices have been added, the prices will be shown along with the totals as shown below:
10. Partslist program The Partslist program is opened by selecting the Partslist button in the top right hand tool bar. When the program scree
You will see at the top of the new window, the truck serial number along with the list that was run. Click on the Print button to send this list to y
You also have the ability to open a previously run Partslist by selecting the Overview button and selecting your list from the listing of all Partsli
A window will open showing the default location of the file to be exported to in the PartsPRO Plus directory on your PC. Do not change this location.
Now click on the TotaLift button in the top tool bar of the PartsPRO Plus window. TotaLift will open in your browser window where you will need t
From the Upload window select the Browse button and navigate to: C:\PartsPROPlus\Client\USER\Orders and locate the XML file you have just exported (
In this case we will import the Lexington Cartage.xml file that we just exported from PartsPRO Plus by double clicking on the file or selecting the fi
When the PIC is opened in this manor, you will be able to scroll forward or backward through all of the PICs in that lot number by clicking on the (
11.2 Exporting a Partslist Contents Exporting the contents of a Partslist is very similar to the exporting of the Shopping Cart. With the Partsli
A window will open showing the default location of the file to be exported to in the PartsPRO Plus directory on your PC. Do not change this location.
Now click on the TotaLift button in the top tool bar of the PartsPRO Plus window. TotaLift will open in your browser window where you will need to
From the Upload window select the Browse button and navigate to: C:\PartsPROPlus\Client\USER\Partslist and locate the XML file you have just exporte
In this case we will import the P232L-0001-09665-FILTERS.xml file that we just exported from PartsPRO Plus, by double clicking on the file or selectin
3.3 PIC Segments There are 5 different areas of the PIC that will give you all of the information about the truck all on one screen. Check the nex
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